American Express (AXP): FY26 Q2 earnings call, Jul 24, 2026

On its Jul 24, 2026 earnings call (FY26 Q2), American Express said 16 of the 34 words Kalshi and Polymarket listed; Parrot’s count agreed with all 34 settlements. Quotes below are at most 25 words each, with timed clips.

Updated

Markets

34 words · 16 settled yes · our count agreed on 34 of 34

backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.

Listed words: result, our count under the market rule, the count over every speaker, whether they agree, and the probability (a walk-forward backtest on settled rows)
WordResultOur countAll speakersAgreesProbabilityClipMarket
Quarter 10+ timesYes3131✓82%transcripts from the transcript modelHear it 0:51, Quarter 10+ times–
Acquisition Yes1818✓92%transcripts from the transcript modelHear it 4:57, Acquisition–
Expense Yes1616✓94%transcripts from the transcript modelHear it 3:31, Expense–
Refresh Yes1414✓96%transcripts from the transcript modelHear it 3:11, Refresh–
Restaurant Yes1414✓84%transcripts from the transcript modelHear it 6:46, Restaurant–
NII / Net Interest Income Yes911✓90%n=3+tx from settlement history blended with transcriptsHear it 17:07, NII / Net Interest Income–
NFL Yes67✓40%transcripts from the transcript modelHear it 6:57, NFL–
Millennial Yes55✓92%n=3+tx from settlement history blended with transcriptsHear it 4:47, Millennial–
Airline Yes44✓88%transcripts from the transcript modelHear it 13:38, Airline–
Retention Yes44✓87%transcripts from the transcript modelHear it 4:37, Retention–
Lounge Yes44✓84%n=3+tx from settlement history blended with transcriptsHear it 6:37, Lounge–
Commercial Yes44✓83%transcripts from the transcript modelHear it 14:19, Commercial–
Fraud Yes33✓60%transcripts from the transcript modelHear it 31:47, Fraud–
Luxury Yes22✓45%transcripts from the transcript modelHear it 6:38, Luxury–
Amazon Yes11✓44%transcripts from the transcript modelHear it 49:50, Amazon–
OpenAI / ChatGPT Yes11✓36%transcripts from the transcript modelHear it 8:54, OpenAI / ChatGPT–
Income 10+ timesNo77✓7%transcripts from the transcript modelHear it 11:27, Income 10+ times–
Regulation / Regulatory No00✓67%n=2+tx from settlement history blended with transcripts–
Currency No00✓45%n=3+tx from settlement history blended with transcripts–
Stablecoin No00✓36%n=3+tx from settlement history blended with transcripts–
Basel No00✓30%transcripts from the transcript model–
Volatility No00✓30%transcripts from the transcript model–
Inventory No00✓28%transcripts from the transcript model–
Cybersecurity No00✓25%transcripts from the transcript model–
Coinbase No00✓24%n=3+tx from settlement history blended with transcripts–
Reservation No00✓21%transcripts from the transcript model–
Tariff No00✓19%transcripts from the transcript model–
Wealth No00✓19%transcripts from the transcript model–
Automation No00✓15%transcripts from the transcript model–
Crypto No00✓15%transcripts from the transcript model–
Nordstrom No00✓14%transcripts from the transcript model–
Spending Trend No00✓14%n=3+tx from settlement history blended with transcripts–
Blockchain No00✓10%n=3+tx from settlement history blended with transcripts–
Fiscal 10+ timesNo00✓2%transcripts from the transcript model–

Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.

Transcript

quotes of at most 25 words

Speaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.

5 matches for “Millennial”; 5 quoted, at least 25 words apart.

Steve Squericompanyprepared · 4:49Hear it 4:43, Steve Squeri

…of high creditworthy customers with 65% of new consumer accounts coming from Millennials and Gen Zs. Importantly, we've continued to deliver strong revenue and earnings…

Steve Squericompanyprepared · 9:46Hear it 9:45, Steve Squeri

…of new consumer Platinum Card accounts outside the U.S. are coming from millennials and Gen Zs. This approach to innovating our premium value propositions has…

Christophe Le Cailleccompanyprepared · 14:11Hear it 14:11, Christophe Le Caillec

…the pandemic. We continue to see good engagement from our younger customers. Millennial and Gen Z, which make up the largest share of U.S. consumer…

Steve Squericompanyqa · 59:35Hear it 59:29, Steve Squeri

…cohort. The reality is, whether you're a Boomer, a Gen X, a Millennial, or a Gen Z, there are those types of customers in every…

Steve Squericompanyqa · 1:00:28Hear it 1:00:22, Steve Squeri

…product, that's a product that can play well with Boomers, Gen X, Millennial, and Gen Z, and the next generation along, because we'll continue to…

Where the listed words were said

Kartik Ramachandrancompany“Quarter (10+)” · prepared · 0:53Hear it 0:50, Kartik Ramachandran

…contains non-GAAP financial measures. Comparable GAAP financial measures are included in this quarter's earnings materials, as well as the prior period earnings materials discussed today.…

Steve Squericompany“Acquisition” · prepared · 6:46Hear it 6:40, Steve Squeri

…and dining, which is why we acquired Resy, Tock, and our proposed acquisition of TheFork, a leading online restaurant booking platform which would add 50,000…

Steve Squericompany“Expense” · prepared · 3:33Hear it 3:27, Steve Squeri

…kick in over time, we expect fee revenues to increase and VCE expense growth to moderate. By focusing on bringing in high credit quality premium…

Steve Squericompany“Refresh” · prepared · 3:13Hear it 3:11, Steve Squeri

…said this before, it's worth repeating. When we invest in a product refresh, we expect to realize the full benefits a year or two after…

Christophe Le Cailleccompany“Restaurant” · prepared · 13:36Hear it 13:36, Christophe Le Caillec

…spending continued to be very strong, up 13% FX-adjusted in the quarter. Restaurant spending, our largest T&E category, was up 10%. Airline spending picked up…

Christophe Le Cailleccompany“NII / Net Interest Income” · prepared · 17:09Hear it 17:09, Christophe Le Caillec

…in the quarter, the highest level we have seen since we increased our focus on premium products. Net interest income was up 11% this quarter.

Steve Squericompany“NFL” · qa · 36:04Hear it 36:01, Steve Squeri

Yeah. Look, thanks for the question, Craig. When we think about the NFL, Fanatics, and the other sponsorships that we have, the NBA, Formula 1,…

Christophe Le Cailleccompany“Airline” · prepared · 18:37Hear it 18:31, Christophe Le Caillec

…spend than we expected coming into the year, including in categories like airlines, where customers earn and use rewards. These factors are contributing to a…

Rick Shaneanalyst“Retention” · qa · 38:41Hear it 38:37, Rick Shane

…quantitatively and qualitatively? Can we sort of think through what the one-to-two-year retention rates are on new customers versus what you've seen historically? Also, to…

Steve Squericompany“Lounge” · prepared · 8:21Hear it 8:15, Steve Squeri

…example, the Platinum Card is designed for customers who value premium travel and lifestyle perks, like airport lounge access, luxury hotel benefits, and one-of-a-kind experiences.

Christophe Le Cailleccompany“Commercial” · prepared · 14:32Hear it 14:30, Christophe Le Caillec

We are still in the early stages of our commercial product roadmap, but we are encouraged by recent trends. At the same time, we do…

Steve Squericompany“Fraud” · qa · 31:49Hear it 31:43, Steve Squeri

…then we talked about it from an e-commerce perspective, I think we're even more advantaged from an e-commerce perspective, both from a fraud and data.

Agents: this page as TSV at /api/v1/appearances/american-express:2026-07-24:earnings_call · words: /api/v1/brief?appearance=american-express:2026-07-24:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP