Will American Express say “Retention”?
American Express said “Retention” 2 times on its Oct 23, 2026 call (FY26 Q3), and on each of its last 8 calls: 1, 5, 3, 8, 4, 3, 4, 2 times. As of Oct 24, 2026, American Express said “Retention” on the only call with a settled Polymarket mention market so far, on Jul 24, 2026. Parrot’s p for the next listing is 87% (n=1, from settlement history blended with transcripts), not a forecast.
- Last 10
- 1/1Last 10 settled, oldest to newest: yes
- Streak
- said last time
- Counts
- anyone
Where it was said
quotes of at most 25 words; select an appearance
American Express
Retention
- Probability
- 87% · n=1
- Settled
- 1/1 (100%)
- Last calls
- said in 8 of 8
Next listing counts: anyone
Counts: company speakers + operator (not listed here; the usual rule)
2 counted (2 in prepared remarks, 0 in Q&A).
…especially in the T&E categories, balance growth in line with spend, high retention rates, and excellent credit performance. The strength and stability in customer behavior…
…in three years. One year after the U.S. Consumer Platinum refresh, spend retention remains at 99% for the portfolio. Turning to commercial, spend was up…
Counts: anyone
4 counted (1 in prepared remarks, 3 in Q&A).
Retention rates remain very high, and we continue to attract a large number of high creditworthy customers with 65% of new consumer accounts coming from…
…quantitatively and qualitatively? Can we sort of think through what the one-to-two-year retention rates are on new customers versus what you've seen historically? Also, to…
Counts: company speakers + operator (not listed here; the usual rule)
3 counted (3 in prepared remarks, 0 in Q&A).
…portfolio, we're seeing accelerated spend growth following the refresh while maintaining high retention rates after the fee increase went into effect. Millennial and Gen Z…
Every settled listing
newest first · 1 shown| Date | Listed as | Venue | Result | Our count |
|---|---|---|---|---|
| Jul 24, 2026 | Retention |  Polymarket | Yes | 4 |
Questions
- How many times did American Express say “Retention” on its last earnings call?
- American Express said “Retention” 2 times on its Oct 23, 2026 call (FY26 Q3), and on each of its last 8 calls: 1, 5, 3, 8, 4, 3, 4, 2 times.
- How often does American Express say “Retention”?
- As of Oct 24, 2026, American Express said “Retention” on the only call with a settled Polymarket mention market so far, on Jul 24, 2026.
- What is the probability American Express says “Retention” next time?
- 87%, from settlement history blended with transcripts (n=1). It is a base rate from history, not a forecast and not advice.
- Who has to say it for the market to count?
- Under the next market's rule: anyone.
Cite parrot.markets, “American Express: ‘Retention’ mention history”, as of Oct 24, 2026, https://parrot.markets/earnings/AXP/words/retention (CC BY 4.0)
Agents: this page as TSV at /api/v1/word?entity=american-express&word=retention · quotes: /api/v1/quotes?entity=american-express&word=… · columnar JSON in #parrot-data · llms.txt · MCP