Zoom (ZM): FY27 Q2 earnings call, Aug 25, 2026
On its Aug 25, 2026 earnings call (FY27 Q2), Zoom said 15 of the 19 words Kalshi and Polymarket listed; Parrot’s count agreed with all 19 settlements. Quotes below are at most 25 words each.
UpdatedMarkets
19 words · 15 settled yes · our count agreed on 19 of 19- Kalshi: company speakers + operator
Kalshi - Polymarket: anyone
Polymarket
backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.
| Word | Result | Our count | All speakers | Agrees | Probability | Market |
|---|---|---|---|---|---|---|
| AI / Artificial Intelligence 20+ times | Yes | 82 | 82 | ✓ | 89%transcripts from the transcript model | – |
| Customer 25+ times | Yes | 69 | 69 | ✓ | 82%transcripts from the transcript model | – |
| Quarter 10+ times | Yes | 36 | 36 | ✓ | 81%transcripts from the transcript model | – |
| Enterprise | Yes | 35 | 44 | ✓ | 95%transcripts from the transcript model | – |
| Contact Center | Yes | 30 | 35 | ✓ | 96%transcripts from the transcript model | – |
| Churn | Yes | 16 | 17 | ✓ | 91%transcripts from the transcript model | – |
| Workvivo | Yes | 15 | 15 | ✓ | 87%transcripts from the transcript model | – |
| Workplace | Yes | 14 | 14 | ✓ | 93%transcripts from the transcript model | – |
| System of Action | Yes | 13 | 13 | ✓ | 80%transcripts from the transcript model | – |
| Zoom Phone | Yes | 9 | 9 | ✓ | 92%transcripts from the transcript model | – |
| Agentic | Yes | 6 | 6 | ✓ | 75%transcripts from the transcript model | – |
| Video | Yes | 3 | 3 | ✓ | 84%transcripts from the transcript model | – |
| Latency | Yes | 2 | 2 | ✓ | 26%transcripts from the transcript model | – |
| My Note | Yes | 1 | 1 | ✓ | 47%transcripts from the transcript model | – |
| Camera | Yes | 1 | 1 | ✓ | 36%transcripts from the transcript model | – |
| AI Companion | No | 0 | 0 | ✓ | 96%transcripts from the transcript model | – |
| Zoom Doc | No | 0 | 0 | ✓ | 37%transcripts from the transcript model | – |
| Scribe | No | 0 | 0 | ✓ | 33%transcripts from the transcript model | – |
| Federal | No | 0 | 0 | ✓ | 20%transcripts from the transcript model | – |
Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.
Transcript
quotes of at most 25 wordsSpeaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.
14 matches for “Workplace”; 5 quoted, at least 25 words apart.
…was driven by our focused execution against our three priorities of elevating Workplace with AI, scaling AI-first customer experience, and driving growth in new AI…
…grounded in Zoom Workplace, which we continue to enhance with AI. Across Workplace and our broader communications platform, AI is becoming increasingly embedded in how…
…work. We saw one of the largest U.S. tech companies renew Zoom Workplace in a deal that expanded its ARR by $1.9 million, driven by…
…continues to demonstrate its value, both as a natural add-on to Zoom Workplace and increasingly as a driver to broader platform adoption. We saw both…
…system of action. In Q2, a leading U.S. insurer and major Zoom Workplace and Phone user expanded into Workvivo, marking one of Workvivo's largest-ever deals…
Where the listed words were said
…program, opportunities, go-to-market initiatives, growth strategy, and business aspirations, including our AI strategy and investments, and product initiatives, including future product and…
…access to answers from their policies and databases. As you can see, customers are choosing Zoom as an AI-first secure integrated multi-product system of action,…
Hello everyone, and welcome to Zoom's earnings webinar for the second quarter of fiscal year 2027. I am joined today by Zoom's founder and CEO,…
…solutions and bringing communications onto a unified platform. In Q2, a leading enterprise software company selected ZVA Voice as a natural extension to Zoom Phone…
…We saw rapid adoption in Zoom Virtual Agent, both as a Zoom Contact Center attach and as a standalone offering with its customer count growing…
…revenue, up two points year-over-year. In our online business, Q2 average monthly churn was 2.9%, in line with Q2 of last year. Within our enterprise…
…in here. Maybe two then if I can. Let me start on Workvivo. That was a nice milestone update in the quarter. I would love…
…communications to deliver better customer outcomes at scale. Our progress in enhancing Workplace and scaling customer experience gives us a natural foundation from which to…
…further enhance its collaboration and communication capabilities. As we expand this system of action across the enterprise, we are using Zoom's unique position in live…
…QXO, a large North American distributor and installer of building products, chose Zoom Phone company-wide for roughly 8,000 employees alongside Zoom Contact Center to unify…
…life for our Workplace users through AI-first productivity tools, agentic search, and agentic workflows. We have already seen interest spanning our Zoom Workplace base, from…
…unify their UCaaS and CCaaS solutions, building on their use of Zoom video in customer interactions and allowing agents to escalate voice calls to ZCC…
Agents: this page as TSV at /api/v1/appearances/zoom:2026-08-25:earnings_call · words: /api/v1/brief?appearance=zoom:2026-08-25:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP