Zoom (ZM): FY27 Q2 earnings call, Aug 25, 2026

Tue, Aug 25Earnings callSpeaker-labelled transcriptZoom

On its Aug 25, 2026 earnings call (FY27 Q2), Zoom said 15 of the 19 words Kalshi and Polymarket listed; Parrot’s count agreed with all 19 settlements. Quotes below are at most 25 words each.

Updated

Markets

19 words · 15 settled yes · our count agreed on 19 of 19

backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.

Listed words: result, our count under the market rule, the count over every speaker, whether they agree, and the probability (a walk-forward backtest on settled rows)
WordResultOur countAll speakersAgreesProbabilityMarket
AI / Artificial Intelligence 20+ timesYes8282✓89%transcripts from the transcript model–
Customer 25+ timesYes6969✓82%transcripts from the transcript model–
Quarter 10+ timesYes3636✓81%transcripts from the transcript model–
Enterprise Yes3544✓95%transcripts from the transcript model–
Contact Center Yes3035✓96%transcripts from the transcript model–
Churn Yes1617✓91%transcripts from the transcript model–
Workvivo Yes1515✓87%transcripts from the transcript model–
Workplace Yes1414✓93%transcripts from the transcript model–
System of Action Yes1313✓80%transcripts from the transcript model–
Zoom Phone Yes99✓92%transcripts from the transcript model–
Agentic Yes66✓75%transcripts from the transcript model–
Video Yes33✓84%transcripts from the transcript model–
Latency Yes22✓26%transcripts from the transcript model–
My Note Yes11✓47%transcripts from the transcript model–
Camera Yes11✓36%transcripts from the transcript model–
AI Companion No00✓96%transcripts from the transcript model–
Zoom Doc No00✓37%transcripts from the transcript model–
Scribe No00✓33%transcripts from the transcript model–
Federal No00✓20%transcripts from the transcript model–

Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.

Transcript

quotes of at most 25 words

Speaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.

44 matches for “Enterprise”; 5 quoted, at least 25 words apart.

Eric Yuancompanyprepared

…Charles. FY 2027 continues to progress well. Total revenue grew 4.9%, with enterprise revenue growing 7.8%, its strongest rate in three years. The enterprise acceleration…

Eric Yuancompanyprepared

A major U.S. wealth manager upgraded to Zoom Workplace Enterprise Premier, including a wall-to-wall rollout of Zoom Phone, replacing multiple vendors. Zoom Phone is also…

Eric Yuancompanyprepared

…solutions and bringing communications onto a unified platform. In Q2, a leading enterprise software company selected ZVA Voice as a natural extension to Zoom Phone…

Eric Yuancompanyprepared

…spanning our Zoom Workplace base, from small businesses to the world's largest enterprises. By combining Zoom conversation data and proprietary intelligence with other enterprise systems,…

Eric Yuancompanyprepared

…and communication capabilities. As we expand this system of action across the enterprise, we are using Zoom's unique position in live communications to capture context…

Where the listed words were said

Charles Eveslagecompany“AI / Artificial Intelligence (20+)” · prepared

…program, opportunities, go-to-market initiatives, growth strategy, and business aspirations, including our AI strategy and investments, and product initiatives, including future product and…

Eric Yuancompany“Customer (25+)” · prepared

…success in bringing our AI-first system of action vision to life, helping customers reduce costs and create greater business value. That vision is grounded in…

Charles Eveslagecompany“Quarter (10+)” · prepared

Hello everyone, and welcome to Zoom's earnings webinar for the second quarter of fiscal year 2027. I am joined today by Zoom's founder and CEO,…

Michelle Changcompany“Enterprise” · prepared

…result was $7 million above the high end of our guidance. Our enterprise business drove the outperformance, with revenue growing 7.8% year-over-year, representing 62% of…

Eric Yuancompany“Contact Center” · prepared

…We saw rapid adoption in Zoom Virtual Agent, both as a Zoom Contact Center attach and as a standalone offering with its customer count growing…

Michelle Changcompany“Churn” · qa

…upmarket, expanding in new routes of market with channel while working our churn. Look, as we move into these different businesses, and we move into…

Eric Yuancompany“Workvivo” · prepared

…leading U.S. insurer and major Zoom Workplace and Phone user expanded into Workvivo, marking one of Workvivo's largest-ever deals as it also surpassed $100 million…

Eric Yuancompany“Workplace” · prepared

…work. We saw one of the largest U.S. tech companies renew Zoom Workplace in a deal that expanded its ARR by $1.9 million, driven by…

Eric Yuancompany“System of Action” · prepared

…see, customers are choosing Zoom as an AI-first secure integrated multi-product system of action, sometimes displacing multiple vendors, other times coexisting with them. This progress…

Michelle Changcompany“Zoom Phone” · qa

Yeah. Look, we are really encouraged with our Zoom Phone results. You saw us highlight a lot of the things about it continues to be…

Eric Yuancompany“Agentic” · prepared

…this month, Zoom was named a leader in the IDC MarketScape for agentic CCaaS. This progress demonstrates the momentum behind Zoom CX and validates our…

Catharine Trebnickcompany“Video” · qa

…of the call. When I read your name, please turn on your video and unmute. As a reminder, in an effort to hear from everyone,…

Agents: this page as TSV at /api/v1/appearances/zoom:2026-08-25:earnings_call · words: /api/v1/brief?appearance=zoom:2026-08-25:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP