Chewy (CHWY): FY27 Q2 earnings call, Sep 9, 2026

Wed, Sep 9Earnings callSpeaker-labelled transcriptChewy

On its Sep 9, 2026 earnings call (FY27 Q2), Chewy said 14 of the 20 words Kalshi and Polymarket listed; Parrot’s count agreed with all 20 settlements. Quotes below are at most 25 words each.

Updated

Markets

20 words · 14 settled yes · our count agreed on 20 of 20

backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.

Listed words: result, our count under the market rule, the count over every speaker, whether they agree, and the probability (a walk-forward backtest on settled rows)
WordResultOur countAll speakersAgreesProbabilityMarket
Customer 20+ timesYes6565✓81%transcripts from the transcript model–
Health 5+ timesYes1717✓76%transcripts from the transcript model–
Modern Animal Yes1112✓71%n=1+tx from settlement history blended with transcripts–
Consumable Yes99✓85%transcripts from the transcript model–
Vet Care / Veterinary Yes88✓84%transcripts from the transcript model–
Leverage Yes77✓94%transcripts from the transcript model–
Tailwind Yes67✓49%transcripts from the transcript model–
Automation Yes44✓69%n=3+tx from settlement history blended with transcripts–
Headwind Yes45✓59%transcripts from the transcript model–
Chewy+ / Chewy Plus Yes23✓94%transcripts from the transcript model–
Holiday Yes22✓31%n=3+tx from settlement history blended with transcripts–
Mobile Yes11✓81%transcripts from the transcript model–
Loyalty Yes11✓46%transcripts from the transcript model–
Pet Health Yes11✓28%transcripts from the transcript model–
Household 10+ timesNo55✓14%transcripts from the transcript model–
Churn No00✓69%transcripts from the transcript model–
Membership No00✓63%transcripts from the transcript model–
SmartEquine No00✓55%n=3+tx from settlement history blended with transcripts–
Amazon No00✓41%transcripts from the transcript model–
Humanization No00✓33%n=3+tx from settlement history blended with transcripts–

Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.

Transcript

quotes of at most 25 words

Speaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.

17 matches for “Health”; 5 quoted, at least 25 words apart.

Sumit Singhcompanyprepared

…durable sales, while our expanding ecosystem and the growing contribution from Chewy Health drive structural wallet share gains. Together, these advantages position us to outperform…

Sumit Singhcompanyprepared

…Our retail product mix continues to shift towards high-margin categories such as health, and we continue to lower our variable cost to serve through automation,…

Sumit Singhcompanyprepared

…that has driven our margin expansion up until this point. Turning to Chewy Health. We remain highly encouraged by the progress across our Health ecosystem.

Sumit Singhcompanyprepared

…improve access to care, and connect more customers with the broader Chewy Health ecosystem, providing meaningful runway for future growth. Furthermore, while 2026 is intended…

Sumit Singhcompanyprepared

…Instead, our confidence remains grounded in what we can control: gaining share, growing and retaining customers, scaling Health, and driving structural efficiencies across the business.

Where the listed words were said

Sumit Singhcompany“Customer (20+)” · prepared

…Modern Animal, Q2 organic net sales increased 5.7% year-over-year, driven by active customer growth, NSPAC expansion, and ongoing market share gains. We ended the quarter…

Chris Deppecompany“Health (5+)” · prepared

…NSPAC growth continues to benefit from customer cohort maturation, increasing engagement across health and pharmacy, and broader cross-category adoption. These drivers were partially offset by…

Chris Deppecompany“Modern Animal” · prepared

…net sales reached $3.33 billion, representing 7.3% year-over-year growth. Excluding SmartPak and Modern Animal, organic net sales increased 5.7% year-over-year, consistent with the midpoint of…

Chris Deppecompany“Consumable” · prepared

As we discussed last quarter, purchasing behavior within Consumables is influenced by both premiumization and discretionary attachment. In the second quarter, treats sales growth slowed…

Sumit Singhcompany“Vet Care / Veterinary” · prepared

…both scaled areas of our business and newer strategic growth platforms. Chewy Vet Care continues to scale in line with the economic framework we outlined…

Chris Deppecompany“Leverage” · prepared

…the prior year period. We delivered 70 basis points of year-over-year SG&A leverage, reflecting improved fulfillment center utilization, lower variable cost to serve, disciplined headcount…

Sumit Singhcompany“Tailwind” · qa

The secular trend tailwind, plus the value prop that we're bringing to the table allows us to continue to aggregate share, albeit in this slightly…

Chris Deppecompany“Automation” · prepared

…cost infrastructure embedded within the network while also reducing variable costs through automation, process improvements, and AI-enabled tools. We continue to expect SG&A leverage in…

Chris Deppecompany“Headwind” · prepared

…we continue to expect fuel to represent a mid-single digit million dollar headwind through the balance of the year. Even with these factors and normal…

Sumit Singhcompany“Chewy+ / Chewy Plus” · qa

…list, on the top of my mind, A, we remain enthusiastic about Chewy+. We expect to introduce a refreshed program design very shortly into the…

Chris Deppecompany“Holiday” · prepared

…opportunities we are seeing to invest in brand awareness ahead of the holiday season, which we expect to support customer engagement during peak and beyond.…

Sumit Singhcompany“Mobile” · prepared

…Kai, our AI-powered assistant, to a select group of customers in the mobile app. Early results are encouraging, with approximately 30% of chats resolved through…

Agents: this page as TSV at /api/v1/appearances/chewy:2026-09-09:earnings_call · words: /api/v1/brief?appearance=chewy:2026-09-09:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP