Chewy (CHWY): FY27 Q2 earnings call, Sep 9, 2026

Wed, Sep 9Earnings callSpeaker-labelled transcriptChewy

On its Sep 9, 2026 earnings call (FY27 Q2), Chewy said 14 of the 20 words Kalshi and Polymarket listed; Parrot’s count agreed with all 20 settlements. Quotes below are at most 25 words each.

Updated

Markets

20 words · 14 settled yes · our count agreed on 20 of 20

backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.

Listed words: result, our count under the market rule, the count over every speaker, whether they agree, and the probability (a walk-forward backtest on settled rows)
WordResultOur countAll speakersAgreesProbabilityMarket
Customer 20+ timesYes6565✓81%transcripts from the transcript model–
Health 5+ timesYes1717✓76%transcripts from the transcript model–
Modern Animal Yes1112✓71%n=1+tx from settlement history blended with transcripts–
Consumable Yes99✓85%transcripts from the transcript model–
Vet Care / Veterinary Yes88✓84%transcripts from the transcript model–
Leverage Yes77✓94%transcripts from the transcript model–
Tailwind Yes67✓49%transcripts from the transcript model–
Automation Yes44✓69%n=3+tx from settlement history blended with transcripts–
Headwind Yes45✓59%transcripts from the transcript model–
Chewy+ / Chewy Plus Yes23✓94%transcripts from the transcript model–
Holiday Yes22✓31%n=3+tx from settlement history blended with transcripts–
Mobile Yes11✓81%transcripts from the transcript model–
Loyalty Yes11✓46%transcripts from the transcript model–
Pet Health Yes11✓28%transcripts from the transcript model–
Household 10+ timesNo55✓14%transcripts from the transcript model–
Churn No00✓69%transcripts from the transcript model–
Membership No00✓63%transcripts from the transcript model–
SmartEquine No00✓55%n=3+tx from settlement history blended with transcripts–
Amazon No00✓41%transcripts from the transcript model–
Humanization No00✓33%n=3+tx from settlement history blended with transcripts–

Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.

Transcript

quotes of at most 25 words

Speaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.

5 matches for “Headwind”; 5 quoted, at least 25 words apart.

Chris Deppecompanyprepared

…we continue to expect fuel to represent a mid-single digit million dollar headwind through the balance of the year. Even with these factors and normal…

Dylan Cardenanalystqa

…taking off, how your platform is integrated with that? Is it a headwind? Has the business become more reliant on Autoship? Any kind of updates…

Sumit Singhcompanyqa

…digit impact that we talked about in Q1. We're absorbing that incremental headwind while continuing to deliver expanded gross margins as we move through the…

Sumit Singhcompanyqa

…et cetera. All of this goes into what we believe is a headwind towards cost of ownership. Which is why retailers and e-tailers that are…

Sumit Singhcompanyqa

…advantage. Which is why we view this as a short-term or transitory headwind, and our focus is to continue to build Chewy and strengthen our…

Where the listed words were said

Sumit Singhcompany“Customer (20+)” · prepared

…Modern Animal, Q2 organic net sales increased 5.7% year-over-year, driven by active customer growth, NSPAC expansion, and ongoing market share gains. We ended the quarter…

Sumit Singhcompany“Health (5+)” · prepared

…durable sales, while our expanding ecosystem and the growing contribution from Chewy Health drive structural wallet share gains. Together, these advantages position us to outperform…

Sumit Singhcompany“Modern Animal” · prepared

…engagement across the broader ecosystem. We are also making strong progress integrating Modern Animal, which performed ahead of our expectations in the quarter. These early…

Chris Deppecompany“Consumable” · prepared

…premiumization. Pressure on premiumization and discretionary spending materialized broadly in line with our expectations during the quarter, affecting both the Consumables and Hardgoods categories.

Sumit Singhcompany“Vet Care / Veterinary” · prepared

…both scaled areas of our business and newer strategic growth platforms. Chewy Vet Care continues to scale in line with the economic framework we outlined…

Chris Deppecompany“Leverage” · prepared

…the prior year period. We delivered 70 basis points of year-over-year SG&A leverage, reflecting improved fulfillment center utilization, lower variable cost to serve, disciplined headcount…

Sumit Singhcompany“Tailwind” · qa

The secular trend tailwind, plus the value prop that we're bringing to the table allows us to continue to aggregate share, albeit in this slightly…

Sumit Singhcompany“Automation” · prepared

…health, and we continue to lower our variable cost to serve through automation, scale, operating discipline, and increasingly AI-enabled productivity. Importantly, our strengthening earnings…

Sumit Singhcompany“Chewy+ / Chewy Plus” · qa

…list, on the top of my mind, A, we remain enthusiastic about Chewy+. We expect to introduce a refreshed program design very shortly into the…

Chris Deppecompany“Holiday” · prepared

…opportunities we are seeing to invest in brand awareness ahead of the holiday season, which we expect to support customer engagement during peak and beyond.…

Sumit Singhcompany“Mobile” · prepared

…Kai, our AI-powered assistant, to a select group of customers in the mobile app. Early results are encouraging, with approximately 30% of chats resolved through…

Sumit Singhcompany“Loyalty” · qa

…in with, trying to maximize the value that they extract from the platform, the convenience that they have, the loyalty features that we bring forward.

Agents: this page as TSV at /api/v1/appearances/chewy:2026-09-09:earnings_call · words: /api/v1/brief?appearance=chewy:2026-09-09:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP