Chewy (CHWY): FY27 Q2 earnings call, Sep 9, 2026

Wed, Sep 9Earnings callSpeaker-labelled transcriptChewy

On its Sep 9, 2026 earnings call (FY27 Q2), Chewy said 14 of the 20 words Kalshi and Polymarket listed; Parrot’s count agreed with all 20 settlements. Quotes below are at most 25 words each.

Updated

Markets

20 words · 14 settled yes · our count agreed on 20 of 20

backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.

Listed words: result, our count under the market rule, the count over every speaker, whether they agree, and the probability (a walk-forward backtest on settled rows)
WordResultOur countAll speakersAgreesProbabilityMarket
Customer 20+ timesYes6565✓81%transcripts from the transcript model–
Health 5+ timesYes1717✓76%transcripts from the transcript model–
Modern Animal Yes1112✓71%n=1+tx from settlement history blended with transcripts–
Consumable Yes99✓85%transcripts from the transcript model–
Vet Care / Veterinary Yes88✓84%transcripts from the transcript model–
Leverage Yes77✓94%transcripts from the transcript model–
Tailwind Yes67✓49%transcripts from the transcript model–
Automation Yes44✓69%n=3+tx from settlement history blended with transcripts–
Headwind Yes45✓59%transcripts from the transcript model–
Chewy+ / Chewy Plus Yes23✓94%transcripts from the transcript model–
Holiday Yes22✓31%n=3+tx from settlement history blended with transcripts–
Mobile Yes11✓81%transcripts from the transcript model–
Loyalty Yes11✓46%transcripts from the transcript model–
Pet Health Yes11✓28%transcripts from the transcript model–
Household 10+ timesNo55✓14%transcripts from the transcript model–
Churn No00✓69%transcripts from the transcript model–
Membership No00✓63%transcripts from the transcript model–
SmartEquine No00✓55%n=3+tx from settlement history blended with transcripts–
Amazon No00✓41%transcripts from the transcript model–
Humanization No00✓33%n=3+tx from settlement history blended with transcripts–

Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.

Transcript

quotes of at most 25 words

Speaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.

Where the listed words were said

Sumit Singhcompany“Customer (20+)” · prepared

…Modern Animal, Q2 organic net sales increased 5.7% year-over-year, driven by active customer growth, NSPAC expansion, and ongoing market share gains. We ended the quarter…

Sumit Singhcompany“Health (5+)” · prepared

…durable sales, while our expanding ecosystem and the growing contribution from Chewy Health drive structural wallet share gains. Together, these advantages position us to outperform…

Sumit Singhcompany“Modern Animal” · prepared

…engagement across the broader ecosystem. We are also making strong progress integrating Modern Animal, which performed ahead of our expectations in the quarter. These early…

Chris Deppecompany“Consumable” · prepared

…premiumization. Pressure on premiumization and discretionary spending materialized broadly in line with our expectations during the quarter, affecting both the Consumables and Hardgoods categories.

Sumit Singhcompany“Vet Care / Veterinary” · prepared

…both scaled areas of our business and newer strategic growth platforms. Chewy Vet Care continues to scale in line with the economic framework we outlined…

Chris Deppecompany“Leverage” · prepared

…the prior year period. We delivered 70 basis points of year-over-year SG&A leverage, reflecting improved fulfillment center utilization, lower variable cost to serve, disciplined headcount…

Sumit Singhcompany“Tailwind” · qa

The secular trend tailwind, plus the value prop that we're bringing to the table allows us to continue to aggregate share, albeit in this slightly…

Sumit Singhcompany“Automation” · prepared

…health, and we continue to lower our variable cost to serve through automation, scale, operating discipline, and increasingly AI-enabled productivity. Importantly, our strengthening earnings…

Chris Deppecompany“Headwind” · prepared

…we continue to expect fuel to represent a mid-single digit million dollar headwind through the balance of the year. Even with these factors and normal…

Sumit Singhcompany“Chewy+ / Chewy Plus” · qa

…list, on the top of my mind, A, we remain enthusiastic about Chewy+. We expect to introduce a refreshed program design very shortly into the…

Chris Deppecompany“Holiday” · prepared

…opportunities we are seeing to invest in brand awareness ahead of the holiday season, which we expect to support customer engagement during peak and beyond.…

Sumit Singhcompany“Mobile” · prepared

…Kai, our AI-powered assistant, to a select group of customers in the mobile app. Early results are encouraging, with approximately 30% of chats resolved through…

Agents: this page as TSV at /api/v1/appearances/chewy:2026-09-09:earnings_call · words: /api/v1/brief?appearance=chewy:2026-09-09:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP