Bank of America (BAC): FY25 Q2 earnings call, Jul 16, 2025

…and are beginning to see the impacts of AI, again, aiding our efficiency. We manage risk well, that drove healthy returns, and we kept delivering…

…you referenced. What -- do you think you could ever get the efficiency ratio back down to the pre-pandemic levels of just under 60%? Or…

…talked about, I think there's a couple of hundred basis points of efficiency ratio difference due to the way the accounting treatment works for the…

…if you look at '19 and now, 200 basis points of the efficiency ratio is just because we have another income loss, which hurts revenue,…

…So it's more of an expense redeployment question and human being redeployment questions, we get the efficiencies, then it is a capital deployment question, frankly.