Zoom (ZM): FY27 Q2 earnings call, Aug 25, 2026
On its Aug 25, 2026 earnings call (FY27 Q2), Zoom said 15 of the 19 words Kalshi and Polymarket listed; Parrot’s count agreed with all 19 settlements. Quotes below are at most 25 words each.
UpdatedMarkets
19 words · 15 settled yes · our count agreed on 19 of 19- Kalshi: company speakers + operator
Kalshi - Polymarket: anyone
Polymarket
backtest The probabilities on settled rows are a walk-forward backtest: the model as of before each event, computed after Parrot went live; they were not published at the time.
| Word | Result | Our count | All speakers | Agrees | Probability | Market |
|---|---|---|---|---|---|---|
| AI / Artificial Intelligence 20+ times | Yes | 82 | 82 | ✓ | 89%transcripts from the transcript model | – |
| Customer 25+ times | Yes | 69 | 69 | ✓ | 82%transcripts from the transcript model | – |
| Quarter 10+ times | Yes | 36 | 36 | ✓ | 81%transcripts from the transcript model | – |
| Enterprise | Yes | 35 | 44 | ✓ | 95%transcripts from the transcript model | – |
| Contact Center | Yes | 30 | 35 | ✓ | 96%transcripts from the transcript model | – |
| Churn | Yes | 16 | 17 | ✓ | 91%transcripts from the transcript model | – |
| Workvivo | Yes | 15 | 15 | ✓ | 87%transcripts from the transcript model | – |
| Workplace | Yes | 14 | 14 | ✓ | 93%transcripts from the transcript model | – |
| System of Action | Yes | 13 | 13 | ✓ | 80%transcripts from the transcript model | – |
| Zoom Phone | Yes | 9 | 9 | ✓ | 92%transcripts from the transcript model | – |
| Agentic | Yes | 6 | 6 | ✓ | 75%transcripts from the transcript model | – |
| Video | Yes | 3 | 3 | ✓ | 84%transcripts from the transcript model | – |
| Latency | Yes | 2 | 2 | ✓ | 26%transcripts from the transcript model | – |
| My Note | Yes | 1 | 1 | ✓ | 47%transcripts from the transcript model | – |
| Camera | Yes | 1 | 1 | ✓ | 36%transcripts from the transcript model | – |
| AI Companion | No | 0 | 0 | ✓ | 96%transcripts from the transcript model | – |
| Zoom Doc | No | 0 | 0 | ✓ | 37%transcripts from the transcript model | – |
| Scribe | No | 0 | 0 | ✓ | 33%transcripts from the transcript model | – |
| Federal | No | 0 | 0 | ✓ | 20%transcripts from the transcript model | – |
Market prices are mid quotes from Kalshi and Polymarket, shown for context, may be delayed by several minutes and are not a signal. Quotes as of Oct 21, 2026 04:22 UTC.
Transcript
quotes of at most 25 wordsSpeaker-labelled transcript · Source and credits · Used to count words; quotes of at most 25 words.
Where the listed words were said
…program, opportunities, go-to-market initiatives, growth strategy, and business aspirations, including our AI strategy and investments, and product initiatives, including future product and…
…execution against our three priorities of elevating Workplace with AI, scaling AI-first customer experience, and driving growth in new AI products. This progress reflects our…
Hello everyone, and welcome to Zoom's earnings webinar for the second quarter of fiscal year 2027. I am joined today by Zoom's founder and CEO,…
A major U.S. wealth manager upgraded to Zoom Workplace Enterprise Premier, including a wall-to-wall rollout of Zoom Phone, replacing multiple vendors. Zoom Phone is also…
…We saw rapid adoption in Zoom Virtual Agent, both as a Zoom Contact Center attach and as a standalone offering with its customer count growing…
…revenue, up two points year-over-year. In our online business, Q2 average monthly churn was 2.9%, in line with Q2 of last year. Within our enterprise…
…leading U.S. insurer and major Zoom Workplace and Phone user expanded into Workvivo, marking one of Workvivo's largest-ever deals as it also surpassed $100 million…
…embedded in how users work throughout the communication and collaboration life cycle. Licensed monthly active users of our AI features in Workplace grew 125% year-over-year.
…in Q2 speak to our growing ability to win as a system of action for modern work. We saw one of the largest U.S. tech…
…In Q2, a leading enterprise software company selected ZVA Voice as a natural extension to Zoom Phone as they look to modernize their customer experience.
…this month, Zoom was named a leader in the IDC MarketScape for agentic CCaaS. This progress demonstrates the momentum behind Zoom CX and validates our…
…of the call. When I read your name, please turn on your video and unmute. As a reminder, in an effort to hear from everyone,…
Agents: this page as TSV at /api/v1/appearances/zoom:2026-08-25:earnings_call · words: /api/v1/brief?appearance=zoom:2026-08-25:earnings_call · columnar JSON in #parrot-data · llms.txt · MCP